1. Introduction

Our website address is: http://sunildhopavkars.in.

Welcome to Sunil Dhopavkar Lettering Factory.
We value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information we Collect

We may collect the following categories of information:

a. Personal Information

When you engage with our services, place an order, or contact us, we may collect:

Full Name

Email Address

Phone Number

Date of Birth (if provided for name meaning or astrological analysis)

Payment Details (processed securely via third-party gateways)

Billing or Delivery Address (if applicable)

b. Non-Personal Information

We may automatically collect certain non-identifiable data, including:

  • IP Address
  • Browser Type and Version
  • Device Type and Operating System
  • Pages Visited, Duration of Visit, and Referring URLs

c. Cookies and Tracking Technologies

Our website may use cookies and analytical tools (such as Google Analytics) to enhance user experience and monitor website performance.
You can manage or disable cookies in your browser settings if you prefer.

3. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders
  • To communicate regarding your purchase, inquiry, or support request
  • To create and deliver personalized name designs and explanations
  • To send promotional updates or offers (only with your consent)
  • To improve our website, products, and customer experience
  • To comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to any third party.

4. Payment Information

All payments are processed securely through reputable third-party payment gateways such as Razorpay.
We do not have access to or store your complete payment card information on our servers.

5. Data Security

We employ appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
However, please note that no online platform can guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Information Sharing

Your information may be shared in the following circumstances:

  • With service providers who assist us in operating the website, processing payments, or communicating with you
  • When required by law, regulation, or a legal process
  • To protect our rights, property, or safety, or that of our users

All third-party partners are required to handle your data securely and in compliance with applicable laws.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and review the personal data we hold about you
  • Request correction, update, or deletion of your personal data
  • Withdraw consent for marketing communications
  • Request data portability

To exercise these rights, please contact us at dhopavkars@gmail.com.

9. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the privacy practices, security, or content of those websites. You are encouraged to review their respective privacy policies before sharing any personal information.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 13 (or under 18, depending on jurisdiction).
We do not knowingly collect personal information from minors. If we become aware that we have done so inadvertently, we will promptly delete such data.

11. International Data Transfers

If you access our website from outside India, please note that your information may be transferred to and processed in India.
By using our services, you consent to such transfer in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated policy will be posted on this page with a new “Effective Date.”
We encourage you to review this page periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

📩 Email: dhopavkars@gmail.com
📞 Phone: [your contact number]
🏠 Address: 422-E C/o Sunil Dhopavkar, Dhopavkar building, Opposite Panchavati Hotel, Vakil wadi, M.G road, Nashik 422001.